Verdict
Get Staffed Up — From $2,145/month. Best for: Full-time remote staff for law firms from Latin America and South Africa; GSU is the employer of record.
Wrong choice if: You want part-time hours at a published rate, or a paralegal-level hire rather than an assistant.
Our take for Chambers Front Desk readers
Get Staffed Up lists a full-time receptionist at $2,145/month (+$150 for English/Spanish). It's the employer of record and runs staff on dedicated virtual machines.
Pricing as published
| Role | Price | Hourly equivalent | Spanish surcharge |
|---|---|---|---|
| Legal assistant | $2,545/month | $15/hour at 40 hrs/wk | +$200 |
| Intake specialist | $2,395/month | $14/hour at 40 hrs/wk | +$150 |
| Receptionist | $2,145/month | $12/hour at 40 hrs/wk | +$150 |
Source: https://getstaffedup.com/pricing/, checked 11 November 2026.
What it costs at different volumes
| Monthly volume | Get Staffed Up | How it's priced | HireParalegals |
|---|---|---|---|
| 100 calls | $2,145 | full-time price (no published part-time rate) | $1,040–$2,080 |
| 150 calls | $2,145 | full-time price (no published part-time rate) | $1,040–$2,080 |
| 300 calls | $2,145 | full-time price (no published part-time rate) | $1,040–$2,080 |
| 500 calls | $2,145 | full-time price (no published part-time rate) | $1,040–$2,080 |
Phone scenarios assume 3-minute calls. Dedicated staff are priced at 30 hrs/week regardless of call volume.
What Get Staffed Up publishes
- Legal Assistant $2,545/month (+$200 for English/Spanish), Intake Specialist $2,395 (+$150), Receptionist $2,145 (+$150), Executive Assistant $2,245 (+$150), Client Happiness Coordinator $2,245, Billing Assistant $2,145, Marketing Assistant $2,645.
- Staff are recruited from Latin America and South Africa and dedicated to one firm full-time.
- Agreements are month-to-month with 30 days' notice; GSU handles payroll, taxes and HR as the employer.
- Staffers work on dedicated virtual machines, which the company presents as its data-protection measure.
Terms at a glance
| Model | Monthly, full-time |
|---|---|
| Minimum | Full-time placement (a part-time option is mentioned on request) |
| Contract | Month-to-month with 30 days' notice |
| Setup / fees | Not stated on the pricing page |
| Team location | Latin America & South Africa |
| Hours | US business hours |
| Spanish | Yes, at extra cost |
| Replacement | Not stated on the pricing page |
| Time to start | Not stated |
| Roles | Legal assistant, Intake specialist, Receptionist |
How we scored it
| Criterion | Score | Why |
|---|---|---|
| Legal specialisation | 9/10 | Works only with law firms or recruits for legal roles |
| Ownership of follow-up | 9/10 | A named person you manage works your leads and follow-ups |
| Cost at our reference scenario | 7/10 | $2,145/month at our reference scenario: 300 calls/month at 3 minutes (or 30 hrs/wk dedicated) |
| Spanish / bilingual | 7/10 | Spanish available at extra cost |
| After-hours coverage | 4/10 | One person on one US-hours shift; no overnight cover |
| Flexibility of commitment | 6/10 | Full-time only, month-to-month with 30 days' notice |
| Total | 42/60 | Scoring method |
Our assessment, criterion by criterion
Legal specialisation: 9/10
Works only with law firms or recruits for legal roles. Legal-only providers already know conflict checks, limitation dates and the line between taking facts and giving advice, so your script and training can be shorter.
What we measure: Whether the provider works only with law firms, or recruits specifically for legal roles. Highest on this criterion here: HireParalegals (9), Virtual Legal Assistants (9), Veza Reception (9).
Ownership of follow-up: 9/10
A named person you manage works your leads and follow-ups. One person keeps each lead until it books or is closed: call-backs, document chasing and engagement letters stay with them.
What we measure: Whether one named person owns the lead after the call: chasing documents, booking the consultation, sending the engagement letter. Highest on this criterion here: HireParalegals (9), Virtual Legal Assistants (9), Get Staffed Up (9).
Cost at our reference scenario: 7/10
$2,145/month at our reference scenario: 300 calls/month at 3 minutes (or 30 hrs/wk dedicated). More expensive than most options at our reference scenario; check whether its strengths justify the premium for you.
What we measure: What the provider would cost at the site's reference scenario, using only published prices. Highest on this criterion here: HireParalegals (10), Virtual Legal Assistants (10), Responsive Answering (10).
Spanish / bilingual: 7/10
Spanish available at extra cost. Spanish is either extra or not offered. Check the cost before you rely on it for PI, immigration or workers' comp callers.
What we measure: Whether Spanish-speaking staff are standard (9), available at a surcharge (7) or not offered (3). Highest on this criterion here: HireParalegals (9), Virtual Legal Assistants (9), Veza Reception (9).
After-hours coverage: 4/10
One person on one US-hours shift; no overnight cover. Nobody answers outside the shift. Pair it with a pay-as-you-go after-hours service if your call log shows evening or weekend enquiries.
What we measure: Whether a live person answers outside business hours. Highest on this criterion here: Veza Reception (10), Responsive Answering (10), Posh (10).
Flexibility of commitment: 6/10
Full-time only, month-to-month with 30 days' notice. Expect a full-time commitment, a setup fee or an unpublished minimum. Read the terms before you start a trial.
What we measure: How easy it is to start small and leave: part-time hours, no setup fees and no long contracts score highest. Highest on this criterion here: HireParalegals (9), Veza Reception (9), Posh (9).
What Get Staffed Up costs over a year
Twelve months at each volume, plus any published one-time setup fee.
| Volume | Monthly | One-time setup | First 12 months |
|---|---|---|---|
| 100 calls | $2,145 | — | $25,740 |
| 150 calls | $2,145 | — | $25,740 |
| 300 calls | $2,145 | — | $25,740 |
| 500 calls | $2,145 | — | $25,740 |
Where it gets cheaper or dearer than a dedicated hire
| Hours | Get Staffed Up | HireParalegals (entry rate) | Difference |
|---|---|---|---|
| 10 hrs/week | $2,145 | $347 | +$1,798 |
| 20 hrs/week | $2,145 | $693 | +$1,452 |
| 30 hrs/week | $2,145 | $1,040 | +$1,105 |
| 40 hrs/week | $2,145 | $1,387 | +$758 |
Pros
- Complete monthly price list by role, including the bilingual surcharge
- Employer-of-record model: payroll, tax and HR handled by GSU
- Dedicated virtual machines for data security
- Month-to-month with 30 days' notice
Cons
- Full-time pricing: roughly $13.70–$16.30/hour equivalent at 40 hours a week
- Bilingual English/Spanish costs $150–$200/month extra
- No published paralegal rate
How Get Staffed Up compares on price
Every provider on Chambers Front Desk at our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)), cheapest first. "On request" providers don't publish a price.
| # | Provider | Monthly | Basis |
|---|---|---|---|
| 1 | Responsive Answering | $1,009 | 500-minute plan + 400 extra min |
| 2 | HireParalegals | $1,040–$2,080 | 30 hrs/wk × published rate |
| 3 | Virtual Legal Assistants | $1,040 | 30 hrs/wk × published rate |
| 4 | Veza Reception | $1,421 | 500-minute plan + 400 extra min |
| 5 | PATLive | $1,475 | 500-minute plan + 400 extra min |
| 6 | Posh | $1,755 | 500-minute plan + 400 extra min |
| 7 | Smith.ai | $2,100 | 300-call plan |
| 8 | Get Staffed Up | $2,145 | full-time price (no published part-time rate) |
| 9 | Abby Connect | $2,484 | 500-minute plan + 400 extra min |
| 10 | Answering Legal | On request | no public price |
| 11 | LEX Reception | On request | no public price |
| 12 | Ruby | $1,725+ | above the largest published plan (500 min) |
| 13 | Back Office Betties | $1,364+ | above the largest published plan (500 min) |
Questions to ask Get Staffed Up before you sign
- What US law-firm experience does the candidate have, and in which practice areas?
- Which case-management and phone systems has the candidate used (Clio, MyCase, Filevine, Lawmatics, RingCentral)?
- Is the quoted rate all-in, or are there platform, payroll or equipment fees on top?
- What hours will the person work, and who covers sickness and holidays?
- What happens if the hire doesn't work out: is replacement written into the agreement?
- How is client data protected: company devices, VPN, virtual machines, confidentiality agreements?
- Who is the legal employer, and who handles payroll and local labour obligations?
- What is the notice period to end the engagement?
- Can you guarantee a Spanish-speaking candidate, and at what price?
Alternatives to consider
- HireParalegals — From $8/hour; Dedicated, mostly bilingual legal staff from Latin America on US hours, billed hourly.
- Virtual Legal Assistants — From $8/hour; A hiring service focused only on virtual legal assistants for US law firms.
- Veza Reception — From $200/month (100 minutes); Virtual receptionist service built only for law firms, no long-term contracts.