Chambers Front Desk

Virtual receptionists for law firms · Updated 11 November 2026

Best Virtual Receptionist for Law Firms in 2026

A dedicated virtual legal receptionist from HireParalegals is our pick for firms that want one person who answers, books consultations, updates the case file and greets returning clients by name, from $8/hour (about $1,040/month at 30 hours a week). If you want overflow answering only, a shared receptionist service is cheaper at low volume. At 300 calls a month, Responsive Answering ($1,009), Veza Reception ($1,421, legal-only) and PATLive ($1,475) are the lowest published prices.

We compared 13 options in two groups: dedicated receptionists you manage (HireParalegals, Virtual Legal Assistants, Get Staffed Up, Back Office Betties) and shared receptionist teams (Ruby, Smith.ai, Abby Connect, Veza, Posh, LEX Reception, Answering Legal, PATLive, Responsive Answering). Set your calls and the hours you want covered.

Top picks

  1. 1. HireParalegals — From $8/hour
  2. 2. Virtual Legal Assistants — From $8/hour
  3. 3. Veza Reception — From $200/month (100 minutes)
  4. 4. Responsive Answering — From $29/month
  5. 5. Posh — From $65/month
Compare all 13 →

Compare 13 providers

13 providers

Shared services are priced from their published plans at calls × min. Dedicated staff are priced at hrs/week (52 weeks ÷ 12). Nothing is estimated where a provider publishes no price.

#1

HireParalegals Our pick

Dedicated, mostly bilingual legal staff from Latin America on US hours, billed hourly.

Latin AmericaUS hoursLegal-onlySpanish

Published priceFrom $8/hourHourly, dedicated
At your settings$1,040–$2,08030 hrs/wk × published rate
Our score50/60
  • Legal specialisation9
  • Ownership of follow-up9
  • Cost at our reference scenario10
  • Spanish / bilingual9
  • After-hours coverage4
  • Flexibility of commitment9

Wrong choice if: You need 24/7 overflow answering from a pooled team, or your policy requires US-based staff.

Read the review Visit HireParalegals ↗

#3

Veza Reception

Virtual receptionist service built only for law firms, no long-term contracts.

Not stated24/7Legal-onlySpanish

Published priceFrom $200/month (100 minutes)Per minute (shared)
At your settings$1,421500-minute plan + 400 extra min
Our score49/60
  • Legal specialisation9
  • Ownership of follow-up3
  • Cost at our reference scenario9
  • Spanish / bilingual9
  • After-hours coverage10
  • Flexibility of commitment9

Wrong choice if: You want one named person rather than a team.

Read the review Visit Veza Reception ↗

#4

Responsive Answering

Low-cost US answering service with a legal intake blog and $75 setup.

United States24/7GeneralistSpanish

Published priceFrom $29/monthPer minute (shared)
At your settings$1,009500-minute plan + 400 extra min
Our score45/60
  • Legal specialisation5
  • Ownership of follow-up3
  • Cost at our reference scenario10
  • Spanish / bilingual9
  • After-hours coverage10
  • Flexibility of commitment8

Wrong choice if: You need law-firm-specific intake scripting.

Read the review Visit Responsive Answering ↗

#5

Posh

Live receptionists with cheap entry plans, popular with solo attorneys.

United States24/7GeneralistSpanish

Published priceFrom $65/monthPer minute (shared)
At your settings$1,755500-minute plan + 400 extra min
Our score44/60
  • Legal specialisation5
  • Ownership of follow-up3
  • Cost at our reference scenario8
  • Spanish / bilingual9
  • After-hours coverage10
  • Flexibility of commitment9

Wrong choice if: You need legal intake screening.

Read the review Visit Posh ↗

#6

PATLive

Large 24/7 answering service with minute plans from pay-as-you-go to 3,000 minutes.

United States24/7GeneralistSpanish

Published priceFrom $49/monthPer minute (shared)
At your settings$1,475500-minute plan + 400 extra min
Our score44/60
  • Legal specialisation5
  • Ownership of follow-up3
  • Cost at our reference scenario8
  • Spanish / bilingual9
  • After-hours coverage10
  • Flexibility of commitment9

Wrong choice if: You need legal intake depth.

Read the review Visit PATLive ↗

#7

Get Staffed Up

Full-time remote staff for law firms from Latin America and South Africa; GSU is the employer of record.

Latin America & South AfricaUS hoursLegal-onlySpanish add-on

Published priceFrom $2,145/monthMonthly, full-time
At your settings$2,145full-time price (no published part-time rate)
Our score42/60
  • Legal specialisation9
  • Ownership of follow-up9
  • Cost at our reference scenario7
  • Spanish / bilingual7
  • After-hours coverage4
  • Flexibility of commitment6

Wrong choice if: You want part-time hours at a published rate, or a paralegal-level hire rather than an assistant.

Read the review Visit Get Staffed Up ↗

#9

Abby Connect

US receptionists plus AI answering, all billed in 'Abby Minutes'.

United States24/7GeneralistSpanish

Published priceFrom $164/month (50 minutes)Per minute (shared)
At your settings$2,484500-minute plan + 400 extra min
Our score41/60
  • Legal specialisation5
  • Ownership of follow-up3
  • Cost at our reference scenario6
  • Spanish / bilingual9
  • After-hours coverage10
  • Flexibility of commitment8

Wrong choice if: You need legal intake screening scripted by people who only work for law firms.

Read the review Visit Abby Connect ↗

#10

LEX Reception

Legal-only receptionists and 24/7 intake; plans sized 150–2,500 minutes, priced on a call.

Not stated24/7Legal-onlySpanish

Published pricePricing on requestQuote only
At your settingsOn requestno public price
Our score41/60
  • Legal specialisation9
  • Ownership of follow-up3
  • Cost at our reference scenario3
  • Spanish / bilingual9
  • After-hours coverage10
  • Flexibility of commitment7

Wrong choice if: You want to see the price before a sales call.

Read the review Visit LEX Reception ↗

#11

Smith.ai

Per-call live receptionist plans, 24/7, with a Spanish line add-on.

Mixed24/7GeneralistSpanish add-on

Published priceFrom $300/month (30 calls)Per call (shared)
At your settings$2,100300-call plan
Our score40/60
  • Legal specialisation5
  • Ownership of follow-up3
  • Cost at our reference scenario7
  • Spanish / bilingual7
  • After-hours coverage10
  • Flexibility of commitment8

Wrong choice if: Your calls are short and frequent, or you want one person who also does admin work.

Read the review Visit Smith.ai ↗

#12

Ruby

US receptionist team billed by the minute, 24/7, with chat plans.

United States24/7GeneralistSpanish

Published priceFrom $250/month (50 minutes)Per minute (shared)
At your settings$1,725+above the largest published plan (500 min)
Our score38/60
  • Legal specialisation5
  • Ownership of follow-up3
  • Cost at our reference scenario3
  • Spanish / bilingual9
  • After-hours coverage10
  • Flexibility of commitment8

Wrong choice if: Your intake calls run long; minute billing makes 8–10 minute PI intakes expensive.

Read the review Visit Ruby ↗

#13

Back Office Betties

US-based, legal-trained receptionists and virtual legal assistants for small firms.

United StatesUS hoursLegal-only

Published priceFrom $338/month (answering) · $886/month (assistant)Per minute (shared)
At your settings$1,364+above the largest published plan (500 min)
Our score35/60
  • Legal specialisation9
  • Ownership of follow-up9
  • Cost at our reference scenario3
  • Spanish / bilingual3
  • After-hours coverage4
  • Flexibility of commitment7

Wrong choice if: Budget is the deciding factor, or you need Spanish-language answering as standard.

Read the review Visit Back Office Betties ↗

Need help choosing? A receptionist does more than answer calls. If you also want scheduling, client updates, mail and document requests done, price a dedicated person at the hours you need. If you only want calls answered when your staff can't, price a shared service at your overflow volume, not your total.

Cost guide · How we score

On this page

Dedicated, shared or AI: what you're actually buying

Dedicated virtual receptionist Shared receptionist service AI phone agent
Who answers The same person every day Whoever is free on a team Software
What they do between calls Scheduling, CRM updates, client status calls, document requests, mail Nothing for you Nothing
Works inside your systems Yes (Clio, MyCase, calendar, phone app) Usually through their portal; some integrate Some integrate
Knows your clients Yes, after a few weeks No No
Hours Fixed shift on US hours 24/7 24/7
Pricing Hourly or monthly Per minute or per call Per minute or subscription
At 300 calls a month* $1,040 (HireParalegals, 30 hrs at $8) $1,009 (Responsive) to $2,484 (Abby) Not compared here

*3-minute calls, published prices on 11 November 2026.

The question isn't "which is cheaper" so much as "how much of the front desk do you want handled?" A shared service replaces voicemail. A dedicated receptionist replaces a front-desk employee: they answer, then use the time between calls to keep the office running.

What a law-firm receptionist actually does all day

In a small firm, the receptionist role usually includes:

  • Answering and routing calls; taking detailed messages.
  • First-stage intake for new enquiries (practice area, conflicts information, booking the consultation).
  • Calendar management: consultations, court dates and deadline reminders entered by staff.
  • Client status updates: "your case is with the adjuster", "the hearing moved to the 14th". These calls are a large share of a PI firm's inbound volume.
  • Document requests and chasing: medical records authorisations, ID, signed retainers.
  • Email and inbox triage, mail scanning, e-fax.
  • Payment reminders and simple billing questions.

A shared service covers the first two and some calendar work. Everything else comes back to your paralegals unless you have a dedicated person. That's where the hours go: a paralegal spending an hour a day on reception work costs more than a remote receptionist.

Cost at your volume: where the lines cross

Using published prices and 3-minute calls:

Calls / month Cheapest shared (published) Legal-only shared Dedicated, 30 hrs/wk
100 $358 (Responsive) $515 (Veza) $1,040 (HireParalegals)
150 $535 (Responsive) $773 (Veza) $1,040
300 $1,009 (Responsive) $1,421 (Veza) $1,040
500 $1,699 (Responsive) $2,219 (Veza) $1,040

Below about 300 calls a month, shared answering costs less, but answers only. Above that, a dedicated part-time receptionist costs less and does the front-desk work. At 40 hours, HireParalegals' entry rate is about $1,387; Get Staffed Up's full-time receptionist is $2,145 (+$150 for Spanish).

US benchmark: BLS median receptionist pay was $38,010 a year ($18.27/hour) in May 2025, before payroll taxes and benefits.

Choosing a dedicated virtual receptionist

  1. Legal experience. Ask which US law firms the candidate has worked for and which systems they've used. HireParalegals, Virtual Legal Assistants, Get Staffed Up and Back Office Betties recruit for legal roles.
  2. Phone setup. The receptionist should answer your main number through your phone system's app (RingCentral, Dialpad, 8x8 and others), so callers see no difference.
  3. Voice and language. Do a mock call. If your clients speak Spanish, test that too.
  4. Hours. Match the shift to your busiest hours, usually 9–5 in your time zone. For lunch cover and after hours, add an overflow service.
  5. Access and security. Calendar and CRM access, a company email address, a password manager, and a written confidentiality agreement. Get Staffed Up runs staff on dedicated virtual machines.
  6. Replacement. If the person leaves or doesn't fit, how fast do you get someone new? Check it's in writing.

Choosing a shared receptionist service

  1. Legal-only or generalist? Veza, LEX Reception and Answering Legal take only law-firm calls. Ruby, Smith.ai, Abby, Posh and PATLive serve every industry, so the script carries the legal knowledge.
  2. Billing unit. Per minute (most) or per call (Smith.ai). Long calls favour per-call.
  3. Overage. PATLive, Posh, Veza and Responsive publish overage rates at every tier. Ruby's page lists plan minutes only.
  4. Calendar and CRM. Can they book directly in your calendar and create the contact in Clio or MyCase?
  5. Trial. Veza and Posh advertise free trials; Answering Legal advertises a free trial on its home page.

Every provider in detail

In ranking order. Prices are quoted exactly as each provider publishes them; the scenario figure applies our reference settings.

1. HireParalegals — From $8/hour

Dedicated, mostly bilingual legal staff from Latin America on US hours, billed hourly.

For reception specifically, HireParalegals places a dedicated legal receptionist who answers your main line through your phone system and spends the time between calls on scheduling, client updates and document requests. Part-time hours are allowed: 30 hours a week at the $8 entry rate is about $1,040/month. Most candidates are bilingual. No nights or weekends; keep an overflow service for those.

What it publishes:

  • Entry-level rate of $8/hour, mid-level $12–$14/hour and senior about $16/hour, per the pricing page.
  • The pricing page describes the starting rate as inclusive of all fees and the engagement as monthly rolling.
  • Its estimator converts hours to a monthly figure using 52 weeks ÷ 12.
  • Most candidates are bilingual English/Spanish and work US hours; it highlights personal injury firms among its clients.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $1,040–$2,080 (30 hrs/wk × published rate). Minimum: Part-time or full-time; hire for the hours you need. Contract: Monthly rolling engagement. Setup: Starting rate stated as inclusive of all fees.

Where HireParalegals is the wrong choice: You need 24/7 overflow answering from a pooled team, or your policy requires US-based staff.

Full HireParalegals review → · Source: pricing page ↗

3. Veza Reception — From $200/month (100 minutes)

Virtual receptionist service built only for law firms, no long-term contracts.

Veza is the cheapest legal-only shared receptionist with published prices, and publishes overage at every tier.

What it publishes:

  • 100 minutes $200 (extra minutes $2.00), 250 $429 ($1.72), 500 $789 ($1.58), 1,000 $1,479 ($1.48).
  • Designed for law firms and solo attorneys; no long-term contracts; free trial advertised.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $1,421 (500-minute plan + 400 extra min). Minimum: 100 minutes/month. Contract: No long-term contracts. Setup: No hidden fees stated.

Where Veza Reception is the wrong choice: You want one named person rather than a team.

Full Veza Reception review → · Source: pricing page ↗

4. Responsive Answering — From $29/month

Low-cost US answering service with a legal intake blog and $75 setup.

What it publishes:

  • Basic $29 (0 min, $1.25/min), Standard $149 (125 min, $1.20), Premium $299 (250 min, $1.18), Elite $549 (500 min, $1.15); $75 setup.
  • US-based receptionists 24/7.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $1,009 (500-minute plan + 400 extra min). Minimum: None. Contract: Monthly. Setup: $75 one-time.

Where Responsive Answering is the wrong choice: You need law-firm-specific intake scripting.

Full Responsive Answering review → · Source: pricing page ↗

5. Posh — From $65/month

Live receptionists with cheap entry plans, popular with solo attorneys.

What it publishes:

  • Chïc $65/month with 0 minutes ($2.30/min); 50 min $130; 100 $215; 200 $420; 350 $700; 500 $975; 1,000 $1,900.
  • 24/7 live answering; bilingual.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $1,755 (500-minute plan + 400 extra min). Minimum: None. Contract: Monthly; free trial. Setup: Not stated.

Where Posh is the wrong choice: You need legal intake screening.

Full Posh review → · Source: pricing page ↗

6. PATLive — From $49/month

Large 24/7 answering service with minute plans from pay-as-you-go to 3,000 minutes.

What it publishes:

  • $49/month with no included minutes ($2.99/min); 50 min $99, 100 $189, 200 $349, 300 $479, 500 $759, 1,000 $1,499, 2,000 $2,899.
  • 24/7 live answering; bilingual support; no contracts.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $1,475 (500-minute plan + 400 extra min). Minimum: None. Contract: No contracts. Setup: Not stated.

Where PATLive is the wrong choice: You need legal intake depth.

Full PATLive review → · Source: pricing page ↗

7. Get Staffed Up — From $2,145/month

Full-time remote staff for law firms from Latin America and South Africa; GSU is the employer of record.

Get Staffed Up lists a full-time receptionist at $2,145/month (+$150 for English/Spanish). It's the employer of record and runs staff on dedicated virtual machines.

What it publishes:

  • Legal Assistant $2,545/month (+$200 for English/Spanish), Intake Specialist $2,395 (+$150), Receptionist $2,145 (+$150), Executive Assistant $2,245 (+$150), Client Happiness Coordinator $2,245, Billing Assistant $2,145, Marketing Assistant $2,645.
  • Staff are recruited from Latin America and South Africa and dedicated to one firm full-time.
  • Agreements are month-to-month with 30 days' notice; GSU handles payroll, taxes and HR as the employer.
  • Staffers work on dedicated virtual machines, which the company presents as its data-protection measure.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $2,145 (full-time price (no published part-time rate)). Minimum: Full-time placement (a part-time option is mentioned on request). Contract: Month-to-month with 30 days' notice. Setup: Not stated on the pricing page.

Where Get Staffed Up is the wrong choice: You want part-time hours at a published rate, or a paralegal-level hire rather than an assistant.

Full Get Staffed Up review → · Source: pricing page ↗

9. Abby Connect — From $164/month (50 minutes)

US receptionists plus AI answering, all billed in 'Abby Minutes'.

What it publishes:

  • 50 Abby Minutes $164/month, 100 $329, 200 $599, 500 $1,380.
  • Overage billed at the plan's Abby Minute rate; AI answering uses half a minute.
  • US-based human receptionists; 24/7; bilingual answering.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $2,484 (500-minute plan + 400 extra min). Minimum: 50 minutes/month. Contract: Monthly. Setup: No setup fee.

Where Abby Connect is the wrong choice: You need legal intake screening scripted by people who only work for law firms.

Full Abby Connect review → · Source: pricing page ↗

10. LEX Reception — Pricing on request

Legal-only receptionists and 24/7 intake; plans sized 150–2,500 minutes, priced on a call.

What it publishes:

  • Plans from 150 minutes (0–3 calls/day) to 2,500 minutes (39–47 calls/day); prices given on a consultation.
  • Bills by the minute, rounded up; first 30 calls under 30 seconds each month screened free; transcripts $30/month.
  • Bilingual receptionists; urgent-call transfers by your criteria.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): On request (no public price). Minimum: 150 minutes. Contract: Change plan any time at no charge. Setup: Not stated.

Where LEX Reception is the wrong choice: You want to see the price before a sales call.

Full LEX Reception review → · Source: pricing page ↗

11. Smith.ai — From $300/month (30 calls)

Per-call live receptionist plans, 24/7, with a Spanish line add-on.

What it publishes:

  • 30 calls $300/month (overage $11.50/call), 90 calls $810 ($10.50), 300 calls $2,100 ($8.50).
  • Live-staffed 24/7; calls at 2pm and 2am cost the same; no setup fees.
  • Dedicated Spanish line add-on at $1.00 per call; call recording and add-ons priced per call.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $2,100 (300-call plan). Minimum: 30 calls/month. Contract: Monthly. Setup: No setup fees.

Where Smith.ai is the wrong choice: Your calls are short and frequent, or you want one person who also does admin work.

Full Smith.ai review → · Source: pricing page ↗

12. Ruby — From $250/month (50 minutes)

US receptionist team billed by the minute, 24/7, with chat plans.

What it publishes:

  • 50 minutes $250/month, 100 $395, 200 $720, 500 $1,725.
  • 24/7 coverage including after-hours, weekends and holidays; bilingual answering available.
  • No fees for activation, onboarding, setup or coverage periods.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $1,725+ (above the largest published plan (500 min)). Minimum: 50 minutes/month. Contract: Monthly. Setup: No setup or onboarding fees.

Where Ruby is the wrong choice: Your intake calls run long; minute billing makes 8–10 minute PI intakes expensive.

Full Ruby review → · Source: pricing page ↗

13. Back Office Betties — From $338/month (answering) · $886/month (assistant)

US-based, legal-trained receptionists and virtual legal assistants for small firms.

Back Office Betties is the US-based option, with both answering plans and dedicated assistant hours. Expect to pay more per hour than offshore staff, plus $399 onboarding.

What it publishes:

  • Answering plans: 100 minutes $338–$375/month, 200 minutes $630–$700, 400 minutes $1,179–$1,310, 500 minutes $1,364–$1,515 (lower figure with yearly billing).
  • Virtual legal assistant plans: 20 hours $886–$1,025/month, 40 hours $1,661–$1,950, 60 hours $2,325–$2,860.
  • All plans start with a $399 one-time onboarding covering 100 minutes or 30 days.
  • Receptionists are US-based and legal-trained.

At our reference scenario (300 calls/month at 3 minutes (or 30 hrs/wk dedicated)): $1,364+ (above the largest published plan (500 min)). Minimum: 20 hours/month (assistant) or 100 minutes (answering). Contract: Monthly or yearly billing. Setup: $399 one-time 30-day onboarding.

Where Back Office Betties is the wrong choice: Budget is the deciding factor, or you need Spanish-language answering as standard.

Full Back Office Betties review → · Source: pricing page ↗

Side by side

Every provider on one table, from their own pages checked 11 November 2026.

ProviderPublished priceModelMinimumContractTeamHoursSpanishScore /60
HireParalegalsFrom $8/hourHourly, dedicatedPart-time or full-time; hire for the hours you needMonthly rolling engagementLatin AmericaUS hoursYes50
Virtual Legal AssistantsFrom $8/hourHourly, dedicatedSchedule agreed per hireMonthly rolling engagementLatin AmericaUS hoursYes49
Veza ReceptionFrom $200/month (100 minutes)Per minute (shared)100 minutes/monthNo long-term contractsNot stated24/7Yes49
Responsive AnsweringFrom $29/monthPer minute (shared)NoneMonthlyUnited States24/7Yes45
PoshFrom $65/monthPer minute (shared)NoneMonthly; free trialUnited States24/7Yes44
PATLiveFrom $49/monthPer minute (shared)NoneNo contractsUnited States24/7Yes44
Get Staffed UpFrom $2,145/monthMonthly, full-timeFull-time placement (a part-time option is mentioned on request)Month-to-month with 30 days' noticeLatin America & South AfricaUS hoursAdd-on42
Answering LegalPricing via calculator formQuote onlyNot statedNo long-term contracts, no setup feesUnited States24/7Yes42
Abby ConnectFrom $164/month (50 minutes)Per minute (shared)50 minutes/monthMonthlyUnited States24/7Yes41
LEX ReceptionPricing on requestQuote only150 minutesChange plan any time at no chargeNot stated24/7Yes41
Smith.aiFrom $300/month (30 calls)Per call (shared)30 calls/monthMonthlyMixed24/7Add-on40
RubyFrom $250/month (50 minutes)Per minute (shared)50 minutes/monthMonthlyUnited States24/7Yes38
Back Office BettiesFrom $338/month (answering) · $886/month (assistant)Per minute (shared)20 hours/month (assistant) or 100 minutes (answering)Monthly or yearly billingUnited StatesUS hoursNot stated35

Frequently asked questions

What is a virtual receptionist for a law firm?
A remote person or team that answers the firm's calls. A dedicated virtual receptionist works only for your firm on a fixed shift and does front-desk admin between calls; a shared service answers for many businesses and takes messages or books appointments.
How much does a virtual receptionist for a law firm cost?
Shared services from $65–$250/month at entry level; at 300 calls of 3 minutes, $1,009–$2,484 among providers that publish prices. Dedicated receptionists from $8/hour (HireParalegals, Virtual Legal Assistants): about $1,040/month at 30 hours a week.
Is a virtual receptionist cheaper than hiring in-house?
Yes, usually. The BLS median receptionist wage was $18.27/hour in May 2025 before payroll taxes and benefits; remote dedicated receptionists start at $7–$8/hour.
Can a virtual receptionist schedule consultations?
Yes. Most shared services book into an online calendar; a dedicated receptionist works directly in your calendar and case-management system.
Which virtual receptionist services are legal-only?
Veza Reception, LEX Reception, Answering Legal and Alert Communications serve only law firms. Back Office Betties offers US-based legal-trained receptionists.
Do I need a receptionist after hours?
Check your call log. If a meaningful share of new enquiries come after 6pm or at weekends, add a shared overflow service to a daytime receptionist.
Why is HireParalegals ranked first?
It's the lowest-priced dedicated legal receptionist we found, with part-time hours and mostly bilingual staff. Sort by 'Highest score' to see the order the scores alone produce.